
Frequently Asked Questions
How long does delivery take?
Standard orders are typically delivered within 3–5 working days. For custom or bulk orders, especially those requiring design work, please allow up to 10 working days for dispatch.
Do you offer custom designs or branding?
Absolutely! Many of our products can be customized with a personal message, logo, or design. Just upload your image or leave a note during checkout. For more detailed requests, please get in touch via our Contact Page.
Can I order in bulk or for wholesale?
Yes, we supply bulk orders for events and also offer wholesale options for retail stores. Reach out to us via email or WhatsApp to request pricing and options.
What types of wax do you use?
We use a combination of soy wax and paraffin wax, depending on the product. Each listing will specify the type of wax used.